Location: Monterrey, Nuevo León, Mexico

Employment Type: Full-Time

Department: Sales / Business Development

Salary: Negotiable based on experience and qualifications

1. POSITION OVERVIEW

The Sales Development Specialist is responsible for managing existing automotive customers, developing new business opportunities, preparing quotations, supporting cost negotiations, and coordinating new product development projects.

This position will work closely with customers and internal teams, including Engineering, Production, Quality, Purchasing, Logistics, and Finance.

2. KEY RESPONSIBILITIES

• Develop and maintain strong business relationships with existing and prospective automotive customers.
• Identify new sales opportunities and support new customer and product development activities.
• Prepare and submit customer quotations, including design cost, tooling cost, material cost, manufacturing cost, logistics cost, and standard cost.
• Negotiate pricing, cost changes, annual price reductions, and commercial conditions with customers.
• Review customer RFQs, drawings, specifications, production volumes, and commercial requirements.
• Coordinate new product development projects from RFQ through mass-production launch.
• Monitor project schedules, quotation status, customer approvals, tooling progress, and production readiness.
• Coordinate customer requirements with Engineering, Production, Quality, Purchasing, and Logistics teams.
• Prepare sales forecasts, customer reports, project status reports, and management presentations.
• Respond promptly to customer inquiries, complaints, delivery concerns, and commercial issues.
• Support customer visits, business meetings, audits, and technical or commercial presentations.
• Maintain accurate customer, quotation, pricing, and project records.
• Travel to customer locations and other company facilities when required.

3. PREFERRED QUALIFICATIONS

• Experience working for an automotive OEM, Tier 1, or Tier 2 supplier.
• Experience handling Hyundai, Kia, Mobis, or other global automotive customers.
• Knowledge of plastic injection molding, painting, assembly, tooling, and automotive components.
• Experience with RFQ, APQP, PPAP, project launch, engineering changes, and cost breakdowns.
• Experience using ERP, SAP, customer portals, or CRM systems.
• Korean language capability is preferred but not required.
• Experience coordinating with international teams in Korea, the United States, Japan, or other countries.

4. REQUIRED COMPETENCIES

• Strong communication and customer relationship skills.
• Commercial awareness and negotiation ability.
• Analytical and numerical skills.
• Strong follow-up and project coordination capability.
• Ability to manage multiple priorities and meet deadlines.
• Problem-solving and decision-making skills.
• High level of responsibility, accuracy, and attention to detail.
• Ability to work effectively in a multicultural manufacturing environment.